Terms & Conditions -3PIK Media

Welcome to 3PIK Media. By accessing our website or booking our services, you agree to the following terms and conditions.

1. Services

3PIK Media offers photography, videography, media production, branding, web development, content creation, livestreaming, and related creative services.

2. Booking & Payments

• A booking is only confirmed after payment of the agreed deposit.
• Deposits are non-refundable unless agreed otherwise in writing.
• Full payment must be completed before final delivery of work unless under a different written agreement.
• Late payments may delay project delivery.

3. Client Responsibilities

Clients are responsible for:

• Providing accurate project details.
• Arriving on time for shoots and meetings.
• Obtaining permissions for shoot locations where necessary.
• Providing transport and accommodation for projects outside Nairobi unless otherwise agreed.

4. Delivery Timelines

• Delivery timelines depend on the type and scope of the project.
• Delays caused by clients, emergencies, weather, technical issues, or unforeseen circumstances may affect delivery schedules.
• We always strive to deliver quality work within the agreed timeframe.

5. Revisions & Edits

• Clients are allowed reasonable revisions based on the selected package.
• Major changes after project approval may attract additional charges.

6. Copyright & Usage

• 3PIK Media retains the right to use completed work for portfolio, marketing, and promotional purposes unless the client requests otherwise in writing.
• Clients may not resell, alter, or redistribute content without permission where applicable.

7. Cancellations

• Cancellations should be communicated as early as possible.
• Deposits already paid may not be refunded after preparation and scheduling have begun.

8. Limitation of Liability

3PIK Media is not liable for:

• Delays caused by circumstances beyond our control.
• Loss caused by venue restrictions, weather, accidents, or technical failures beyond reasonable management.

9. Website Usage

Users agree not to misuse the website, attempt unauthorized access, or copy website content without permission.

10. Changes to Terms

3PIK Media reserves the right to update these terms at any time without prior notice.

Privacy Policy -3PIK Media

At 3PIK Media, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Project details
• Billing information
• Website usage data

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries
• Process bookings and payments
• Deliver services
• Improve our website and customer experience
• Send updates related to projects or services

3. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information may only be shared where necessary for service delivery or legal compliance.

5. Cookies

Our website may use cookies to improve user experience, website performance, and analytics.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Client Media & Portfolio Use

Photos, videos, and project content created by 3PIK Media may be featured on our website, portfolio, or social platforms unless a client requests privacy in writing before project completion.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

9. Contact Information

For questions regarding this Privacy Policy or Terms & Conditions, contact:

3PIK Media

Email: 3pikmedia@gmail.com

Phone: +254 769 755 374